Midnight Card Lounge

Welcome to Midnight Card Lounge's Privacy Policy

This policy explains how Midnight Card Lounge collects, uses, and protects your personal information when you visit our website, book a table, or participate in our offline poker tournaments.

  • The policy applies to all visitors, patrons, and tournament participants.
  • We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
  • By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when interacting with our venue, as well as certain technical data automatically collected through our website.

  • Contact details: name, email address, phone number, and postal address when you make a booking or inquiry.
  • Tournament participation details: player name, tournament results, chip buy-in records, and leaderboard standings.
  • Transaction details: records of bookings, VIP lounge reservations, and event registrations.
  • Technical data: IP address, browser type, device information, and pages visited on our website.
  • Communication preferences: your choices regarding receiving promotional emails or event updates.

We do not collect any financial information or process real money transactions. All poker-related data is limited to tournament chips, buy-ins, trophies, points, and leaderboard standings.

How We Use Your Information

We use your personal information to provide and improve our services, manage your bookings and tournament participation, and communicate with you about venue updates and events.

  1. To process and manage table reservations, VIP lounge bookings, and event registrations.
  2. To administer offline poker tournaments, including tracking chip buy-ins, points, and leaderboard standings.
  3. To send you important updates about your bookings or changes to our services.
  4. To respond to your inquiries and provide customer support.
  5. To send promotional communications about upcoming events, promotions, and special offers, where you have opted in.
  6. To analyze website usage and improve our online experience.
  7. To comply with legal obligations and protect the rights and safety of our patrons and staff.

We do not use personal information for any purpose not disclosed in this policy. We do not sell or rent your personal information to third parties.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: We may engage trusted third-party companies to assist with website hosting, email communications, or booking systems. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Midnight Card Lounge, our patrons, or others.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

No financial information is ever shared because we do not collect it. Any third-party service providers are carefully vetted and bound by confidentiality agreements.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

  • We use secure socket layer (SSL) encryption to protect data transmitted through our website.
  • Access to personal information is restricted to authorized personnel who need it to perform their duties.
  • We regularly review our information collection, storage, and processing practices to guard against unauthorized access.
  • Physical, electronic, and procedural safeguards are in place to protect information stored on our systems.
  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

No method of transmission over the internet or electronic storage is 100% secure, but we strive to use commercially acceptable means to protect your information.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

  • Essential cookies: necessary for the website to function properly, such as remembering your consent preferences.
  • Analytics cookies: help us understand how visitors interact with the website by collecting anonymous usage data.
  • Functional cookies: remember your preferences, such as language or region, to provide a more personalized experience.
  • You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

We do not use cookies to collect personal information for advertising purposes. Our cookie usage is described in more detail in our separate Cookie Policy.

Your Rights

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.

  • You may request access to your personal information by contacting us using the details provided in the Contact section below.
  • We will respond to your request within a reasonable timeframe, typically within 30 days.
  • You may also request that we delete your personal information, subject to any legal obligations we have to retain it.
  • If you have a complaint about how we have handled your personal information, you may contact us or the Office of the Australian Information Commissioner (OAIC).

Contact email: [email protected]
Phone: +61 2 9021 4876

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new effective date.

We encourage you to review this policy periodically for any changes. Your continued use of our website and services after any changes constitutes acceptance of the updated policy. The current version of this policy is effective as of the date shown at the top of the page.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy or our handling of your personal information, please contact us using the details below.